
Current status
- OperationalClient portalportal.wireddiff.ca90 days ago100.00% uptimetoday
- OperationalAnalyticsanalytics.wireddiff.ca90 days ago99.92% uptimetoday
- OperationalSpark Chatchat.wireddiff.ca90 days ago100.00% uptimetoday
Get updates
We'll email you when something's up and again when it's fixed. Nothing else.
Past incidents
- Resolved · Oct 13, 12:30 a.m.
The Analytics dashboard is back up and running after a brief issue lasting about 5 minutes. Everything is working normally again.
- Investigating · Oct 13, 12:28 a.m.
We're looking into an issue affecting the Analytics dashboard. All other services are working normally, and we're checking what's happening.
- Resolved · Oct 12, 10:51 p.m.
This is fixed. Client portal, Personal site is back to normal. Nothing you need to do.
- Resolved · Oct 12, 10:51 p.m.
This is fixed. Client portal, Personal site is back to normal. Nothing you need to do.
- Monitoring · Oct 12, 10:49 p.m.
Main Website Unavailable: Upstream Provider Outage We are currently experiencing a full outage affecting our main website. Visitors may see error pages, extended loading times, or no response at all when trying to reach the site. This affects all pages, including the homepage, contact forms, and client-facing resources. Our team identified the issue shortly after it began. The root cause is an outage at one of our upstream infrastructure providers, which our website depends on to serve content. This is not caused by any change on our end, and there is no indication that any data has been lost or compromised. We are in contact with the provider and are actively monitoring their recovery progress. Once their services are restored, we expect our website to come back online automatically. We’ll verify that everything is loading correctly before marking this incident as resolved. In the meantime, other services that don’t rely on this provider are unaffected and continue to operate normally. If you need to reach us urgently, please use email or phone instead of the website contact form. We know downtime is frustrating, and we appreciate your patience while we wait for full restoration. We’ll post another update within the next 30 minutes, or sooner if anything changes. Note: This update is part of a scheduled test of our status page. No real outage is taking place.
- Identified · Oct 12, 10:46 p.m.
We've found the cause of the problem with Client portal, Personal site and are working on the fix.
- Investigating · Oct 12, 10:44 p.m.
We're looking into a problem with Client portal, Personal site. Updates to follow.